Putting the Patient's Experience First

Putting the Patient's Experience First

Putting the patient’s experience first – is the ultimate focus of the newly emerged value based care systems. Nowadays, healthcare has become patient-centric and people are having stronger voices in healthcare decisions and ensure that the care that they receive specifically meets their needs and preferences. As quoted by Susan Dentzer, editor of Health Affairs, patient engagement is the “blockbuster of 21st century”. The biggest challenge is “how, if, and when” will the healthcare networks and providers change their business processes to adapt to value care scenarios.


PATIENT ENGAGEMENT LEADS TO SAFER AND HIGHER QUALITY CARE Patients are the ultimate care receivers and it is a fact that though the physician is a trained medical practitioner, he is not a perfect communicator nor can he read a patient’s mind. When patients are involved in their care procedures, they are more likely to adhere and respond better to the medications and other treatment procedures and the occurrences of any emergency treatments or complex situations. Working together with the patients, the healthcare providers foster an environment wherein patients provide better subjective evidence to conversations and understand the need for prescribed medical procedures.

PATIENT ENGAGEMENT LEADS TO HIGHER REIMBURSEMENT The Center for Medicare and Medicaid has shifted its reimbursement system to patient outcomes. Hospitals are no longer paid for the care delivery without analyzing their success rates. Care providers are financially rewarded or penalized depending on the outcomes of the care.

PATIENT ENGAGEMENT FOSTERS SELF MANAGEMENT When care receivers are well-informed about their medical condition and involved in all the decisions relating to the same, they are in a better position to recognize, treat, and manage their own health problems. People suffering from chronic illnesses such as diabetes, arthritis, asthma, need to manage their daily lives and living habits to be able to cope up with the treatment procedure they have undergone and secure the results for a longer duration.

Moreover, as a result of active learning, the complete scenario in the office visit process appears to have changed. Patients are well-equipped with provider-approved information related to their healthcare conditions and they are in a position to optimize office visits only when certain clarification is required.

PATIENT ENGAGEMENT IMPROVES FINANCIAL AND OPERATIONS EFFICIENCY Since patients are involved in their healthcare discussions and are well-informed about what they need to do to take care of themselves once they get back home, there is little left at the physician’s end - right? But it’s much more complicated than that to coordinate a patience for an entire episode. The provider may give them a checklist which ensures that the necessary care is taken rather than delaying discharge of the patient from the hospital, costing more to both the patient and the provider. It seems quite obvious - but its complicated, and keeping a patient engaged in their care along the continuum is more difficult than it would seem — and that’s if providers could find the time to help.

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The many benefits of patient engagement and healthcare technology have been proven to outweigh the challenges and costs of implementation. Providers and patients are enthusiastically extending their hands for the cause of collaborative, technological healthcare processes that would ease the journey while investing in better population health at affordable prices.

Value based care – as we call it now, is an outcome of a 360 degree involvement in healthcare and has changed the parameters of medical treatment procedures. Patients are empowered with medical knowledge and have the right to participate in their own care. There are patient engagement software offerings that make it an easier process for providers and patients.

Lifecycle Health is one among those healthcare patient engagement and patient management solutions that bridges the gaps among the care team members involved in a particular healthcare episode by bringing them to a single platform where they can share, interact, discuss, and engage with each other — providers-to-providers, and patients-to-providers.

Get to know more about our methods of connecting the multiple provider care continuum, care coordination, and easy healthcare application. To collaborate your healthcare journeys with us, visit us at http://www.lifecyclehealth.com/home and enable your organization to provide immense care satisfaction with our proven methods.